abov engineers(network)

All, sorry for the slightly-non-technical post, I'm looking for an ABOV engineer who has a few minutes to engage me in some technical (and non-technical) chatter regarding ABOV and its data centers. You can only get so far through normal channels, and I'm not really getting the 'real' answers I'm looking for. I won't quote you on anything, just looking for more realistic things. Please reply privately. Thanks, -jamie