On Thu, 6 Oct 2005, tony sarendal wrote:
Is being a tier-1 now a good or bad sales argument when selling internet access ?
its the same as it always was, its a marketing positive. but thats because the market is dumb. if you wish to make your purchasing decision on 'tier-1' status thats up to you, but i'll be looking at performance, price, strategy, service level and what type of supplier i want for a company like mine. cogent is cheap and you get what you pay for. level3 is mid-price, but they really dont care much about their customers (or thats what i found). perhaps you want better customer service or to deal with a smaller company to gain their attention and respect. choose your supplier based on your own criteria, not someone elses or on who has the most marketing points. Steve