On Fri, 14 Feb 1997, Matthew Kaufman wrote:
I suspect it would help some of us small incompetent ISPs if you could provide a pointer to where *you* would have successfully found the NOC phone number.
OK, everbody. Do this right NOW! Check the whois data on your NIC handle and check the whois data on your domain name, especially the technical contact. Als check the NIC handle for the tech contact. I'll bet most of you discover contact info that is missing or inaccurate. In my case whois MD130 shows the wrong area code because it has changed recently. If you want to do a better job of keeping this info up to date, set up a cron job to do whois queries on the relevant records and email them to you once a month on some random day (not the 1st of the month please). If this information were accurate and complete there would be a lot less flailing around when people need NOC contact info. Michael Dillon - Internet & ISP Consulting Memra Software Inc. - Fax: +1-250-546-3049 http://www.memra.com - E-mail: michael@memra.com