On Mon, Apr 12, 2004 at 09:03:38PM +0100, Stephen J. Wilcox wrote:
According to the Washington Post
America Online says it has seen a dramatic decline in spam over the past month, due to improved filtering techniques and fear of litigation under a new U.S. law. In a one-month period ending March 20, customer complaints about spam nearly halved to 6.8 million per day, the Time Warner Inc. unit said.
http://www.washingtonpost.com/wp-dyn/articles/A3300-2004Apr11.html
Presumably the 6.8m figure is how many users click the 'spam' button in the AOL mail client and not how many abuse complaints are sent in?
Probably, yes. AOL isn't a huge source of abuse compared to most DSL/cable providers, so probably aren't seeing a huge number of incoming legitimate abuse complaints. Their users are a great source of complaints, via the "this is spam" button, though, many of which are legitimate and most of which are well targeted.
I'd assume the former would be mostly automated and the latter ought to be looked at some how as it will include compromised host reports, spam sending etc
High four figures / day is as high as we usually see at big broadband ISPs, though it can spike to five or ten times that occasionally. Cheers, Steve -- -- Abuse desk automation: http://word-to-the-wise.com/abacus/