Re: Best practices for abuse@ mailbox and network abuse complaint handling?

On 5/13/07, Niels Bakker <niels=nanog@bakker.net> wrote:

Difficult, as spam complaints generally include the original spam and thus trigger SpamAssassin (almost) just as hard.

Otherwise, looking forward to your 98% effective procmail recipe

Start with something as simple as "to or cc your abuse desk" .. and ask yourself how many times your abuse desk has been bcc'd on email in the past. -- Suresh Ramasubramanian (ops.lists@gmail.com)