On Fri, May 26, 2000 at 03:53:13PM -0400, Steve Kann wrote:
Now, the question is: Is there a way to encourage more NSP's to be open about what they provide? It isn't a free market if providers collude to keep the information that consumers need to make an educated buying decision from them.
Have someone establish the equivalent of a credit-bureau for outages. When dirty laundry becomes available - even if for a fee - it comes to their advantage to disclose it all. A black mark in your records saying "Outage occurred - reported by 200 ISPs, no explanation given" reads far worse than "A bug in the roto-rooter 20000 caused the loss of all frame connections." "Followup: Bug fixed, problem should not recur."
-SteveK
-- Jeffrey Haas - Merit RSng project - jeffhaas@merit.edu