22 Dec
1999
22 Dec
'99
4:55 a.m.
Since dealing with Sprint starting in 1993 and through any number of US "tier 1" providers in the US from the UK we have never had anything but poor service. The frustration of trying to convince some $%**#! in a US NOC that the telco's in the UK and Europe don't use the same equipment / procedures / acronyms as they do is usually the first hurdle. Getting someone to understand how to call an overseas number is the second. Reminding the same person that London is *not* in the US is the third. The list goes on.
A year ago I would have agreed, but from certain providers we see them proactivly trying to be european and have euro noc's that deal with your issues. -- Neil J. McRae - Alive and Kicking. neil@DOMINO.ORG