I've had a couple calls over the weekend from customers that got blocked. Was there any resolution to this or place to contact them? TBW page is only a link to the forums. Josh Luthman 24/7 Help Desk: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Wed, Aug 18, 2021 at 3:51 PM Eric C. Miller <eric@ericheather.com> wrote:
We found that ipqualityscore.com seems to match up with the CGNATs that we are having the most trouble with. They indicated a 1-3 day turnaround in responding to mis-classifications. We might have to make a habit of calling them every 30 minutes until they do something.
*From:* NANOG <nanog-bounces+eric=ericheather.com@nanog.org> *On Behalf Of *Joshua Stump *Sent:* Wednesday, August 18, 2021 1:40 PM *To:* nanog@nanog.org *Subject:* RE: Amazon Prime Video IP reputation
I’m having the same with one of my valid IPv4 /21 right now. Amazon Prime, HBO Max, and Hulu confirmed. Just started within the last couple days.
Joshua Stump
Network Admin
Fourway.NET <https://fourway.net/>
800-733-0062
*From:* NANOG <nanog-bounces+jstump=fourway.net@nanog.org> *On Behalf Of *Eric C. Miller *Sent:* Tuesday, August 17, 2021 7:31 PM *To:* NANOG <nanog@nanog.org> *Subject:* Amazon Prime Video IP reputation
Does anybody know which IP reputation service Amazon uses for Prime video? Within the last couple of hours several of our CGNAT publics are showing up as VPN or proxy when someone tries to watch Amazon video.
Any help would be appreciated!
Thank you!
Eric