yes-do-detection or no-we-want-the-problems-fixed. Comments appreciated. I think that most ISP's would prefer that problems were fixed.
the choice seems
o when it breaks, the noc gets the call, debugs it, and it gets fixed 'it get fixed' if the problem is inside the network controlled by the NOC. If not??
o when it breaks, the software does successive guesswork back-offs until it makes it through. the performance sucks big-time, the customer thinks the isp is at fault, but the noc does not get called and the real problem never gets fixed.
randy
Aleksei Roudnev, Network Operations Center, Relcom, Moscow (+7 095) 194-19-95 (Network Operations Center Hot Line),(+7 095) 230-41-41, N 13729 (pager) (+7 095) 196-72-12 (Support), (+7 095) 194-33-28 (Fax)