Try DNSCONTACT@att.com; that's what comes up when I WHOIS the domain pbi.net. Frank -----Original Message----- From: William Pitcock [mailto:nenolod@systeminplace.net] Sent: Friday, March 13, 2009 12:21 PM To: nanog@nanog.org Subject: SBC NOC contact Hello, Does anyone here have an SBC/AT&T NOC contact that goes to an actual human being? Their NOC handle email, support@swbell.net bounces with the following message: | Dear SBC Yahoo! Member, | | Our Support Request site has recently changed. | Please submit your question or comment via our new online form available at | http://help.sbcglobal.net/techquestions.php. | | Thank you for contacting SBC Yahoo! Technical Support. Which is especially funny because I don't do business with SBC at all. Also, their website leads us to a "we don't take emails anymore" message. But I digress, their nameservers are out of sync, causing problems with reverse DNS suddenly going away for some SBC IPs in our logs. Appears to be an issue with ns1.pbi.net... So yeah, if someone knows somebody who could fix that, that would be fantastic. -- William Pitcock SystemInPlace - Simple Hosting Solutions 1-866-519-6149