Update to below (sorry for top-post, but not everone needs to read the original post). Thanks in part to the pro-bono efforts of two very good attorneys: Nachman Yaakov Ziskind, (awacs@ziskind.us) (nanog list member who kindly emailed me when I sent this to the list) and my father in law, Level 3 has acknowledged that my contract is still in term and will honor their contract until it expires in August of 2009. The contract has a provision for paying only the undisputed portion of disputed invoices, provided formal notice is given, so I followed it and CC'd the director of colo services who sent me the original letter of intent to raise my pricing, along with Mr. Ziskind's letter and it got taken care of. Thank you to everyone who responded to this last month. If anybody else is having similar issues and would like more information, please don't hesitate to contact me off-list. On Mon, 28 Apr 2008, up@3.am wrote:
In 2006, I signed a 3 year contract with Broadwing for a 1 cabinet colocation with 6Mbs dedicated for under $1,000/mo. A few weeks ago, about halfway through this contract, I get a letter from Level 3's "Director of Colocation" that they are going to raise my price by several hundred dollars a month.
I spoke with my new Level 3 rep, and he just notified me that their legal deparment confirms that all they have to do is give me 30 days notice to increase their price.
This does not make sense to me. I am bound to a 3 year contract, where I have to pay them the rest of the term if I were to leave early, but they can jack up the price by 40-50% during that time, arbitrarily? I do not see that provision in my contract, and would rather avoid legal expenses if possible. Has anyone else had to deal with this sort of thing from Level 3?
TIA,
James Smallacombe PlantageNet, Inc. CEO and Janitor up@3.am http://3.am =========================================================================
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James Smallacombe PlantageNet, Inc. CEO and Janitor up@3.am http://3.am =========================================================================