On 11/21/12, Suresh Ramasubramanian <ops.lists@gmail.com> wrote:
Wait it out as in - you had better examine your mail queues and purge them of any of the spam that was sent and is still queued up.
It'll still take a day or two after that's done for the blocks to subside.
The majority of blocking should in most cases, eventually clear up after spamming stops, and you can work out delisting with the common RBLs, using URLs in the bounce response; the general rule is 72 hours, after there is a complete stoppage of bad traffic, and you completed these steps: you wipe all bad messages from queues, make certain spam has completely stopped, ensure dilligent 24 hour monitoring, and then proper delisting is requested from any common blocklists that a lookup was available on. It may be impossible for you to clean out some blocklist entries, or you may have a limited number of "reset requests" available, that take effect after 24+ hours, E.g. CSI. For some blocklists, entries autoexpire after 7 days or longer and don't take manual requests, or some blocklists require a fee for delisting requests, and blocklist entries might otherwise be permanent. You can inspect bounces and raise the issues with blocking providers on a case-by-case basis; it is unlikely you reach someone at Google or Yahoo who will manually intervene. You can also lookup various Hosted spam filtering services, there are some large trusted providers, that will provide an outgoing spam filtering option, by using their servers as a smarthost, you offload mail deliverability issues to your service provider; in exchange, inbound/outbound spam filtering services typically charge something such as $12/mailbox. Changing your outgoing IP address of SMTP mail to your service providers, or rerouting mail towards servers blocking you, through a different local mail relay, may provide a temporary quick fix that is faster than waiting a few days until "spam extermination", on your current mail server is fully acknowledged.
On Thu, Nov 22, 2012 at 7:59 AM, Dave Sotnick <sotnickd-nanog@ddv.com>wrote:
Thanks Matthew. Sadly, most of the bounce responses have URLs that point you to a help page that doesn't have further contact information or just tells you to wait it out.
-- -JH