Im particularily intrigued by the Opnix customer care practices. A late-nite call to the Opnix NOClet on duty to find out why a certain netblock was unable to connect to the Opnix webserver(s) received the response "Are you a customer? I dont recognize your voice..." How does this scale beyond 10 customers? On a semi-technical front, what are you using to monitor RTT and how do you switch to new paths when you see that a current path is congested/latent/etc? How do you adapt to changes without thrashing, and how do you handle multi-homed customers, particularily those that are multihomed to multiple Opnix PNAPS^H^H^H^(oops, wrong marketing hype engine enabled)POPS? -troy On Mon, 19 Feb 2001, Jay wrote:
On Mon, 19 Feb 2001, Majdi S. Abbas wrote:
Particularly amusing is:
If you have any questions about our route intelligence technologies (the above link talks about that a bit) or how it relates-to / interoperates-with BGP4, please feel free to ask me. I'd be happy to answer any questions. :)
--msa
-- ~Jay
.. .. .. Jay Jacobson Chief Executive Officer .. .. Opnix, Inc. http://opnix.com .. .. .. .. Innovating Internet Intelligence .. .. ..