On Tue, Mar 11, 2014 at 3:00 AM, Markus <universe@truemetal.org> wrote:
I'm an ISP in Germany and a cracker (not a hacker :) ) has targeted a customers of mine in the last days. The cracker was successful and caused financial damage / was successful with data theft. I set a trap and finally caught his real IP address - a Comcast user in the US (100% not a proxy or bot). What would be the next steps to pursuit him? If I contact local authorities here in Germany I'm afraid months will pass by and Comcast will have possible already deleted their logs by then (?). Any advice?
Hi Markus, A couple of suggestions: 1. Ask Comcast to preserve the records associated with the IP addresses and timeframe in which the problem occurred. They can't give them to you absent a valid US subpoena but they can save them from automatic deletion while you work on that. 2. Be specific about the problem. Be liberal with the shared details! Comcast can be your partner in this endeavor. If you treat them as your enemy by being cagey, they may behave as your enemy by doing the minimum required by law. Which turns out to be not much. 3. Once you have done these things, then go to the police. Share information about your specific contact with Comcast with the police and share your specific police contact with Comcast. This will start them talking, which is half the battle in getting the police to investigate a computer crime. Who knows, U.S. authorities may already be investigating the same user which would make your job so much easier. Regards, Bill Herrin -- William D. Herrin ................ herrin@dirtside.com bill@herrin.us 3005 Crane Dr. ...................... Web: <http://bill.herrin.us/> Falls Church, VA 22042-3004