On Mon, Nov 17, 2014 at 1:11 PM, Jérôme Nicolle <jerome@ceriz.fr> wrote:
I'm having a discussion with Arista, trying to explain to them why I _can't_ buy any hardware unable to run with compatible optical modules.
Hi Jérôme, Change "can't" to "won't", because you find it inconvenient and insulting to work around artificial and costly problems created by your vendor. If you can't use their equipment then they haven't lost any business but if you _won't_ then they have. Then schedule a call with the CEO, not your salesman. The CEO probably doesn't understand it, probably caused it, and probably won't understand it when you're done talking. He will understand "customer ditching us over some subordinate's stupid behavior," and will assign someone more technical with instructions to redress the error. Regards, Bill Herrin -- William Herrin ................ herrin@dirtside.com bill@herrin.us Owner, Dirtside Systems ......... Web: <http://www.dirtside.com/> May I solve your unusual networking challenges?