It could be 10 years.. not 100% sure .... 5 or 10 still makes a dent in Cisco's approach to be honest... Still wondering if anyone knows how the Cisco lifetime warranty really works...? Thanks again, Paul -----Original Message----- From: Eric Van Tol [mailto:eric@atlantech.net] Sent: Friday, July 18, 2008 11:53 AM To: Paul Stewart; Smith, Steve B; Chris Heighway Cc: nanog Subject: RE: Cisco vs Adtran vs Juniper
-----Original Message----- From: Paul Stewart [mailto:pstewart@nexicomgroup.net] Sent: Friday, July 18, 2008 11:48 AM To: Smith, Steve B; Chris Heighway Cc: nanog Subject: RE: Cisco vs Adtran vs Juniper
Thanks guys so far for the responses....
Adtran has a 5 year warranty and support for free as of today - I'm not aware of this changing but we've had a number of other companies change that policy in the past couple of years after purchasing a LOT of gear from them (Motorola, Redline come to mind among others).
I thought this was 10 years, but if not, I do apologize. They may have changed it to 5 "recently?"...I've always been led to believe by my highly cost-sensitive superiors that it's 10 years, but they often get things wrong just to get us to purchase the most "cost-effective" product out there. ;-) -evt No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.138 / Virus Database: 270.5.1/1560 - Release Date: 7/18/2008 6:47 AM ---------------------------------------------------------------------------- "The information transmitted is intended only for the person or entity to which it is addressed and contains confidential and/or privileged material. If you received this in error, please contact the sender immediately and then destroy this transmission, including all attachments, without copying, distributing or disclosing same. Thank you."