On 03/12/2018 14:01, Tom Beecher wrote:
"Cancelled all GTT connections and replaced them with a carrier, that doesn't try to screw their customer base."
Who is this magical unicorn? :)
Replaced that circuit with NTT. So far, very pleased with that. Kind regards, Martin List-Petersen Airwire Ltd.
On Mon, Dec 3, 2018 at 8:51 AM Martin List-Petersen <martin@airwire.ie> wrote:
On 02/12/2018 22:06, Brandon Wade via NANOG wrote:
We've been a GTT customer for several years and on our latest bill we now have a "Regulatory Recovery Surcharge" of almost 10% tacked on. We only purchase IP Transit services from them, nothing else, and have never had any fees tacked on top of our contracted agreed upon amount. Has anyone else ran into this? If this is a legit "surcharge" any idea of why we were never charged for that before? I figured I'd reach out to the community on this prior to jumping to further conclusions.
-Brandon
Hi,
I'm not sure, if thats a stateside thing, but GTT started increasing the prices on customers that were out of contract to try and get them back into a long term contract.
For us that was the last straw, where we simply told them to take their IP transit and keep it. Cancelled all GTT connections and replaced them with a carrier, that doesn't try to screw their customer base.
Kind regards, Martin List-Petersen -- Airwire Ltd. - Ag Nascadh Pobail an Iarthair http://www.airwire.ie Phone: 091-395 000 Registered Office: Moy, Kinvara, Co. Galway, 091-395 000 - Registered in Ireland No. 508961
-- Airwire Ltd. - Ag Nascadh Pobail an Iarthair http://www.airwire.ie Phone: 091-395 000 Registered Office: Moy, Kinvara, Co. Galway, 091-395 000 - Registered in Ireland No. 508961