All: I am trying to help a small ISP/cable operator in south Texas with VOIP customers. They are having VOIP problems and have been for about three to four weeks. A traceroute from the end users location reveals that their ATAs traverse Sprint's network on their way to the hosted VOIP provider. Working with providers at both ends provides reveals a willingness to point fingers at the IXC providers (Sprint and Level 3) Sprint and Level 3 have examined traceroutes and they have are satisfied that their networks aren't to blame. I'm looking for a smoking gun and the Sprint depeering could fit the crime if the timeline works out. When did Sprint depeer? If this is at the root cause of the problem and I think it could be if the time lines match when the VOIP problems started, then it would fall under the category of why a routine roll out of hosted PBX / VOIP is a bad idea. It would help me point the customer towards a more secure solution of a SIP Trunk with transit specifically purchased from the VOIP provider to the cable head end where the CMTS resides. Thanks! Sincerely, Lorell Hathcock OfficeConnect.net | 832-665-3400 (o) | 713-992-2343 (f) | lorell@OfficeConnect.net ocbannerjoomla
