I've been on hold a few times with some companies that had great 80's music. I almost asked them to put me back on hold when they finally took me off. Sometimes it's a party when one of the people on the call hits the hold button, it depends on how bad the outage is :) On 4/6/2016 4:56 PM, Ray Orsini wrote:
"The other "don't do that" is never configure Music on Hold for any NOC/SOC lines. Few things are more annoying than a eight hour trouble shooting conference bridge, and one of the dozen NOC/SOCs on the bridge hits the Hold button."
Now that you've said it it seems so obvious. But, honestly I'd never thought it until right now. Thanks!
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