Anyone from AT&T DNS?

The PTR record CNAMEs for my /25 allocated prefix are all messed up. They are returning as $ dig +short CNAME 128.168.207.107.in-addr.arpa 128.128/25.168.207.107.in-addr.arpa. Which is obviously a completely invalid DNS entry. I have opened a ticket through the web portal for “prov-dns” but Haven’t gotten a response for 7 days. If anyone from AT&T DNS or knows anyone from AT&T DNS that can help it would be appreciated! Matt