On Fri, Feb 27, 2009 at 6:45 AM, J.D. Falk <jdfalk-lists@cybernothing.org> wrote:
Many recipients of complaint feedback actually /want/ to receive every complaint, because -- like John Levine -- they treat those complaints as unsubscribe requests.
That's ONE use case. But we are not senders, and we do use a feedback loop because we are an ISP (like barry) but we dont have the luxury of a purely geek (so largely clean e&oe pwned systems) userbase like Barry has. In other words - we do get spammer customers. And the feedback loops provide us near real time notification of these, allowing us to terminate.
Yours is not the common use case.
His IS the common use case. Just that he doesnt have the sort of userbase that will generate usable FBLs (aka no significant number of genuine spam issues on his network). For which he has to count himself lucky.