Initially no. After a while yes. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Aug 24, 2015 1:44 AM, "Ryan Finnesey" <ryan@finnesey.com> wrote:
Was Google charging ISPs for this service?
Cheers Ryan
-----Original Message----- From: NANOG [mailto:nanog-bounces@nanog.org] On Behalf Of Gary Greene Sent: Tuesday, August 18, 2015 2:18 PM To: Shawn L <shawnl@up.net> Cc: nanog <nanog@nanog.org> Subject: Re: Google Apps for ISPs -- Lingering fallout
You’ll need to escalate this with Google. If the front-end support team cannot help, move up the chain as far as you can. It should eventually reach the PM that worked on the turn-down of that service and get some action.
-- Gary L. Greene, Jr. Sr. Systems Administrator IT Operations Minerva Networks, Inc. Cell: +1 (650) 704-6633
On Aug 18, 2015, at 10:39 AM, Shawn L <shawnl@up.net> wrote:
I know there are others on this list who used Google Apps for ISPs and recently migrated off (as the service was discontinued).
We have had several cases where the user had a YouTube channel or Picasa photo albums, etc. that they created with their Google Apps for ISPs credentials. Now that the service is gone, those channels and albums still exist but the users are unable to login to them or manage them in any way because it tells them that their account has been disabled.
Of course, Google had been un-responsive to all of our (and the customer's) inquiries about how to fix this.
Has anyone else run into this and found a way around it?
thanks
Shawn