On Jun 9, 2010, at 6:17 AM, Joe Greco wrote:
On Jun 9, 2010, at 5:02 AM, Joe Greco wrote:
So? If said end customer is operating a network-connected system without sufficient knowledge to properly maintain it and prevent it from doing mischief to the rest of the network, why should the rest of us subsidize her negligence? I don't see where making her pay is a bad thing.
I see that you don't understand that.
Seems to me that you are the one not understanding...
I can't refinance my mortgage right now to take advantage of the current interest rates. Why? Because irresponsible people got into loans they couldn't afford and engaged in speculative transactions. Their failure resulted in a huge drop in value to my house which brought me below the magic 80% loan to value ratio, which, because of said same bad actors became a legal restriction instead of a target number around which lenders had some flexibility. So, because I had a house I could afford and a reasonable mortgage, I'm now getting penalized by paying higher taxes to cover mortgage absorptions, reductions, and modifications for these irresponsible people. I'm getting penalized by paying higher interest rates because due to the damage they did to my property value and the laws they forced to be created, I can't refinance.
I'm mad as hell and frankly, I don't want to take it any more.
Do you see that? Do you still think I don't have a legitimate point on this?
I'm tired of subsidizing stupidity and bad actors. It's too expensive. I don't want to do it any more. We already have too many stupid people and bad actors. We really don't need to subsidize or encourage the creation of more.
A doesn't really seem connected to B.
Proof that you still don't get it. Punishing those that are responsible by making them pay for the behavior of those who fail to take responsibility IS a major problem. A and B are both examples of such a process.
The internet may be a vast ocean where bad guys keep dumping garbage, but, if software vendors stopped building highly exploitable code and ISPs started disconnecting abusing systems rapidly, it would have a major effect on the constantly changing currents. If abuse departments were fully funded by cleanup fees charged to negligent users who failed to secure their systems properly, it would both incentivize users to do proper security _AND_ provide for more responsive abuse departments as issues are reduced and their budget scales linearly with the amount of abuse being conducted.
The reality is that things change. Forty-three years ago, you could still buy a car that didn't have seat belts. Thirty years ago, most people still didn't wear seat belts. Twenty years ago, air bags began appearing in large volume in passenger vehicles. Throughout this period, cars have been de-stiffened with crumple zones, etc., in order to make them safer for passengers in the event of a crash. Mandatory child seat laws have been enacted at various times throughout. A little more than ten years ago, air bags were mandatory. Ten years ago, LATCH clips for child safety seats became mandatory. We now have side impact air bags, etc.
Sure.
Generally speaking, we do not penalize car owners for owning an older car, and we've maybe only made them retrofit seat belts (but not air bags, crumple zones, etc) into them, despite the fact that some of those big old boats can be quite deadly to other drivers in today's more easily-damaged cars. We've increased auto safety by mandating better cars, and by penalizing users who fail to make use of the safety features.
Right, but, owners of older cars are primarily placing themselves at risk, not others.
I am pretty sure I saw stats that suggested that old cars that crashed into new cars did substantially more damage to the new car and its occupants than an equivalent crash between two new cars, something to do with the old car not absorbing about half the impact into its own (nonexistent) crumple zones, though there are obvious deficiencies in the protection afforded to the occupants of the old car as well...
Old cars without crumple zones tend to do more damage to new cars with crumple zones. Occupants of new cars tend to receive less damage because the crumple zones absorb some of the energy while occupants of older cars receive more of the energy transferred directly to them due to the higher stiffness of the older car. At least in the studies I have read.
In this case, it's a question of others putting me at risk. That, generally, isn't tolerated.
There is only so much "proper security" you can expect the average PC user to do. The average PC user expects to be able to check e-mail, view the web, edit some documents, and listen to some songs. The average car driver expects to be able to drive around and do things. You can try to mandate that the average car driver must change their own oil, just as you can try to mandate that the average computer must do what you've naively referred to as "proper security", but the reality is that grandma doesn't want to get under her car, doesn't have the knowledge or tools, and would rather spend $30 at SpeedyLube. If we can not make security a similarly easy target for the end-user, rather than telling them to "take it in to NerdForce and spend some random amount between $50 and twice the cost of a new computer," then we - as the people who have designed and provided technology - have failed, and we are trying to pass off responsibility for our collective failure onto the end user.
I disagree. It used to be that anyone could drive a car. Today, you need to take instruction on driving and pass a test showing you are competent to operate a motor vehicle before you are allowed to drive legally.
Things change, as you say. I have no problem with the same requirement being added to attaching a computer to the network.
If you drive a car in a reckless manner so as to endanger others, you are criminally liable for violating the safe driving laws as well as civilly liable for the damages you cause. Why should operating an unsafe computer be any different?
Generally speaking, because the computer is unsafe by design, and most of the problems we're discussing are not "driving the car in a reckless manner." I do not live in mortal fear that I am going to steer my car into the median and it's going to jump over into oncoming traffic and ram into an oncoming semi, because that's simply not something I'd do, and it's not something the car designers expected would be a regular thing to do. On the other hand, I do live in mortal fear of opening a PDF document on a Windows machine, something that both Adobe and Microsoft deliberately engineered to be as easy and trivial as possible, and which millions of people do on a daily and regular basis, but which nonetheless can have the undesirable side effect of infecting my computer with the latest stealth exploit, at least if I read the news correctly.
I don't agree with your premise. Yes, some operating systems are unsafe by design, but, not all. As I said, you should be accountable for the behavior of your computer. If you can show that the behavior was the result of faulty software, then, you should be able to recover from the manufacturer of that software (assuming you paid a professional for your software). Just as a driver of a car with a stuck accelerator due to manufacturer defect is liable to the pedestrians they plow, and, the manufacturer is liable to the driver, I see no reason not to have a similar liability chain for software. Strangely, I don't live in mortal fear of opening a PDF document on my Macs or Linux systems. As such, I don't see why we should all be punished for the fact that you chose to buy software from the morons in Redmond. A bad choice made by a majority of people is still a bad choice. (Note: You are the one who singled out Micr0$0ft first.)
As a Windows user, I *am* *expected* to open web documents and go browsing around. The Internet has been deliberately designed with millions upon millions of domains and web sites; it's ridiculous to suggest that users should be aware that visiting a particular web site is likely to be harmful, especially given that we can't even keep servers safe, and some legitimate high-volume web sites have even been known to serve up bad stuff.
I assume all web sites are potentially harmful unless I have good reason to believe otherwise. Why shouldn't everyone be expected to behave in a similar manner? Seems to me that is the only rational approach. Don't you tell your kids not to talk to strangers? Isn't this sort of the same thing?
I'm all fine with noting that certain products are particularly awful. However, we have to be aware that users are simply not going to be required to go get a CompSci degree specializing in risk management and virus cleansing prior to being allowed to buy a computer. This implies that our operating systems need to be more secure, way more secure, our applications need to be less permissive, probably way less permissive, probably even sandboxed by default, our networks need to be more resilient to threats, ranging from simple things such as BCP38 and automatic detection of certain obvious violations, to more comprehensive things such as mandatory virus scanning by e-mail providers, etc., ... there's a lot that could be done, that most on the technology side of things have been unwilling to commit to.
I'm not out to target specific products. Yes, I'll celebrate the death of our favorite convicted felon in Redmond, but, that's not the point.
I don't have a CompSci degree specializing in that stuff and I seem to be able to run clean systems. I don't have a CompSci degree at all. It's not that hard to run clean systems, actually. Mostly it takes not being willing to click yes to every download and exercising minimal judgment about which web sites you choose to trust.
It takes an understanding of how it all works behind the scenes in order to understand what all those silly "Yes/No" prompts mean; that whole mechanism is part of what I mean when I say "defective by design."
Agreed. Interestingly, I don't have very many of those prompts on my Mac, and, when I do, it seems to me that I have very little need to understand what is going on behind the scenes to make an intelligent choice in response. Generally it says "You are about to open an application that you downloaded from a web site. Are you sure you want to do this? If you aren't sure you can trust the website, you should say no."
Why is it okay to click "Yes" when a website asks if we want to install "Flash" or "Silverlight" but it's not okay to click "Yes" when a website asks if we want to install "DodgyCodec"? How do you explain that to your grandmother?
Poor choices of examples... I'm not sure it is OK to click yes for Flash. It's pretty obviously a huge vulnerability. However, I usually tell people to make that decision along the lines of how much they think they should trust the website. Micr0$0ft starts at -10. Adobe starts at -5. $randomsite starts at -50. Paypal starts at 0. Apple starts at 2. as an example of some of my trust levels.
The point is that if I run a clean system, why should I have to pay a subsidy to those that do not? I'm tired of this mentality that says let's penalize the good actors to subsidize the bad actors. I'm tired of it with mortgages. I'm tired of it with businesses. I'm tired of watching the government, time after time, reward bad behavior and punish good behavior and then wonder why they get more bad and less good behavior.
Hey, I agree. Look, we run a clean network here. I have the same gripes. We see all sorts of probe traffic and crap, why should we bother being clean? Why should we have to go to extra work to defend against networks that aren't?
I'm not saying "why should I bother being clean?" I think I should bother being clean because it should be the minimal obligation to society if you connect to the network. I'm saying why should we accept and be forced to pay subsidies to those who ignore that responsibility? I'm saying that we should have accountability and the ability to recover our costs from those that aren't. You'd be surprised how fast that would reduce the number of those that aren't.
We can make their Internet cars safer for them - but we largely haven't. Now we can all look forward to misguided government efforts to mandate some of this stuff.
I'm not opposed to making operating systems and applications safer. As I said, just as with cars, the manufacturers should be held liable by the consumers. However, the consumer that is operating the car that plows a group of pedestrians is liable to the pedestrians. The manufacturer is usually liable to the operator through subrogation.
Which would mean anything if we had computer users that were deliberately injuring or killing people with their computers. Unfortunately, I'd say that most sick computers are more akin to those awful oil-burning, smog- generating, black-smoke-belching cars. You don't have much of a private right of action against the guy that drives by you and blasts a wave of awful black particulate matter out his exhaust at you. We've handled a lot of that through mandatory emissions inspections (not sure how universal that is). Regulation, in that case, seems to be a generally positive effect.
Nope... Even if the consumer plows the pedestrians because of a defect in the vehicle, the pedestrians generally sue the driver who then goes after the manufacturer through subrogation. If it wasn't a defect in the car, then, the manufacturer has no liability, but, whether deliberate or negligent, the driver still does.
I don't see any simple solutions, regardless.
A proper chain of liability wouldn't be too difficult and would go a long way to solving the problem. A few users who paid the price of clicking yes in the wrong place would serve as a good lesson for the majority of users. A few users successfully getting their costs reimbursed by Micr0$0ft would lead to major changes in Micr0$0ft's approach to software development. Global "charge everyone a security fee" proposals will only preserve the status quo. Heck, McAfee and Norton are arguably implementations of just that sort of thing. Owen