Christopher, There are three questions here - are IM programs a security risk, is number one. The second is, how does IM come into the network support/communications equation. The third is, how much time gets wasted using IM or IRC? Peer to peer file sharing probably has no place in the business world. It's a leisure thing, and can open you up to liability. On the other hand, who wants to be the software police, more than is absolutely necessary? As far as IM and IRC - many folks find them vital to running and troubleshooting networks, communicating with customers, etc. They can be timewasters, but no more so than abuse of the telephone can be. It's not so much the tool, as the use of the tool that should be a matter of concern. IRC servers are significant security concerns. IRC Clients, coming from behind firewalls, less so. Some folks implement private IRC servers bound to localhost, behind firewalls, for internal use. This is much more secure. IM tends to be insecure, as it's in cleartext, although encryption extensions exist. Of course, most of your email is probably cleartext, too. A bigger concern is that the servers live on someone else's network, so an outage there may effect your operations. - Daniel Golding
-----Original Message----- From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu]On Behalf Of Christopher J. Wolff Sent: Tuesday, June 25, 2002 3:17 PM To: nanog@merit.edu Subject: How important is IM? was RE: How important is the PSTN
Jane,
This brings up a good point about IM. IMHO, IM is a security risk and I am establishing a company standard where users behind the firewall are prohibited from using IM, IRC, and peer-to-peer file sharing programs. My opinion is that these types of programs contribute more to lack of productivity than to real problem solving.
So my question for the group is, do chat programs (IM, IRC, yahoo) serve a substantial network support purpose or are they more of a distraction, allowing staff to communicate with friends, relatives, drifters, interlopers on company time?
Regards, Christopher J. Wolff, VP CIO Broadband Laboratories http://www.bblabs.com
-----Original Message----- From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu]On Behalf Of Pawlukiewicz Jane Sent: Tuesday, June 25, 2002 12:06 PM To: nanog@merit.edu Subject: How important is the PSTN
Hi all,
Thanks so much for all the great answers. (Could everyone please stop telling me that im = instant messaging). I knew I should've never gotten out of bed this morning.
Anyway, 75% of the respondents said the phone is critical. 25% said some form of IM is critical.
Just in case anyone was curious.
Is it me or is it very quiet in here today?
Jane