Maybe waive the fees for the higher services, but you're not entitled to anything more than that.
From: "Keith Medcalf" <kmedcalf@dessus.com>
To: "NANOG" <nanog@nanog.org>
Sent: Friday, March 20, 2020 12:02:08 AM
Subject: RE: COVID-19 vs. our Networks
On Thursday, 19 March, 2020 10:07, Matt Hoppes <mattlists@rivervalleyinternet.net> wrote:
>Agreed... 720 or 1080 Netflix will work just as fine as 4K for the next
>month or two.
As long as NetFlix lowers their prices proportionately with their reduced level of service. For example, if NetFlix decides they will only provide "half-quality" service then they should only charge half price.
--
The fact that there's a Highway to Hell but only a Stairway to Heaven says a lot about anticipated traffic volume.