Chris: Thanks for the response. I've been in touch with Jeff Burgen (who responded almost immediately after receiving this), and am working with him to determine what exactly was the problem. If you'd like to discuss this further, feel free to contact me privately via e-mail. Once again, NANOG has proven its usefulness! :) -=asr
If you can forward a complete description of the problem to "noc@home.net", the NOC will investigate as quickly as possible. This approach will undoubtably provide better service. I've alerted our NOC and they are taking a look at the problem and are awaiting the particulars. I noticed you didn't include a phone number in your .sig so if you could include that too it would expedite things.
-- ---------------------------------------------------------- Adam Rothschild <asr@millburn.net> CTO / Senior Systems Engineer http://www.millburn.net millburnNET inter@ctive