--- "St. Clair, James" <JStClair@vredenburg.com> wrote:
I've lived in the UK, and never had a license to maintain or update the engine.
But I bet that you DO have someone maintain the engine in your car (and so do most people).
Additionally, I could drive on the M1 or M5 at speeds rarely found in the US, certainly not legally. You don't get any additional training to do this - its implied in your licensing.
The "computers as cars" analogy applies to commoditization of a utility. The message is 99% of the world's computer users (private and otherwise) view their PC/laptop as a "gadget" like their phone or TV. They plug it in, they turn it on, it works. That is what the expect and is all they will culturally accept. Placing the burden on the user will not work.
But the expectation is there that you will regularly take your car to a mechanic for various maintenance which will be nebulously explained by technicians using words like "bearings," "valves" and "rings." I believe that the model we need to follow is something like this - train users that they need to follow some { simple, quick } process for regular maintenance, and then make sure that the mechanics are looking for things which are out of order (i.e. you brought the car for an oil change, but your air filter is shot). This could be an opportunity to say "you have 4 ad-bots on your computer, which reduce performance. do you want them removed?" -David Barak ===== David Barak -fully RFC 1925 compliant- __________________________________ Do you Yahoo!? Yahoo! SiteBuilder - Free, easy-to-use web site design software http://sitebuilder.yahoo.com