4 May
1995
4 May
'95
2:57 p.m.
I'm looking for recommendations for a good trouble ticket system for a NSP/ISP. Nothing fancy required, just somthing solid and easy to use.
I'd like to hear what others are using.
We are using Remedy. It's highly configurable, easy to use, and works extremely well. It's a little pricey, but well worth it. Dave -- Dave Siegel, Director of Engineering Network (99) Operations Center (800)638-9947 (602)249-1190 after hours dsiegel@net99.net