On Tue, 26 Aug 2008, Chris Riling wrote:
I once worked at a place where we had BD 6808's at the core; one of them consistently had hardware issues, and it took me the better part of a year of fighting with Extreme to get them to replace the chassis, but when they did, the problems went away, imagine that. I suppose similar isolated incidents could happen with anyone occasionally though.
If you've worked long enough, you will have had everything happen to you. I've had power supply problems where it was actually the SUP720-3BXL that was the issue (discovered after first replacing PSU, then chassis, then finally the SUP). We have a GSR where we have replaced everything so far (including chassis), problem still persists. What do to then? Ask to replace everything again but do this in one bang? Must be interesting to work as a TAC engineer, they must see a lot of weird things. -- Mikael Abrahamsson email: swmike@swm.pp.se