I finally made contact using the information at http://whois.arin.net/rest/poc/NOC11562-ARIN.html . We were blocked for spamming (but there seemed to be some confusion, as we have 69.10.192.0/19, and they asked if we had 69.10.0.0/16. Makes me wonder if they lookup the RIR allocated blocks before blocking, or assume a /16 Walter Keen Network Engineer Rainier Connect (P) 360-832-4024 (C) 253-302-0194 On 07/12/2011 08:50 AM, TProphet wrote:
I use a VPN from Beijing, where I reside. It's pretty common for myspace to blacklist any IP addresses that they believe belong to crawlers, linkbots, VPN services, etc. This appears to be an automated process. I've never had luck getting any of my VPN IPs unblocked.
Good luck getting in touch with anyone there, the company was just sold to a consortium of celebrities after massive News Corp. layoffs and it's left with walking zombies. I'd be surprised if anyone competent is still left...
-TProphet
On 7/12/2011 9:49 PM, Walter Keen wrote:
Sorry about the lack of details.
I'm looking for a Myspace contact, We're an ISP (AS20394) and all of our users are getting a 302 redirect to google after contacting a myspace server. If there is an appropriate contact on this list, or someone who can forward this to such a contact, it would be greatly appreciated. I don't have this issue from other ISP connections(such as my home connection), but have not heard back from the website support portal as of yet.
wkeen@tnwx-nms-3:~$ traceroute www.myspace.com traceroute to www.myspace.com (216.178.39.11), 30 hops max, 40 byte packets 1 tnwx-core-1.rainierconnect.com (69.10.208.1) 0.409 ms 0.479 ms 0.559 ms 2 74.50.203.97 (74.50.203.97) 1.772 ms 1.769 ms 1.805 ms 3 ge5-0-2d0.cir1.seattle7-wa.us.xo.net (216.156.100.41) 1.703 ms 1.708 ms 1.707 ms 4 4.59.232.53 (4.59.232.53) 2.064 ms 2.067 ms 2.056 ms 5 ae-31-51.ebr1.Seattle1.Level3.net (4.69.147.150) 11.408 ms 11.374 ms 11.484 ms 6 ae-7-7.ebr2.SanJose1.Level3.net (4.69.132.49) 19.095 ms 18.870 ms 18.997 ms 7 ae-34-34.ebr4.SanJose1.Level3.net (4.69.153.34) 20.638 ms 30.373 ms 30.333 ms 8 ae-5-5.ebr2.SanJose5.Level3.net (4.69.148.141) 19.631 ms 19.813 ms 19.803 ms 9 ae-6-6.ebr2.LosAngeles1.Level3.net (4.69.148.201) 29.283 ms 28.981 ms 29.246 ms 10 ae-62-62.csw1.LosAngeles1.Level3.net (4.69.137.18) 29.091 ms ae-72-72.csw2.LosAngeles1.Level3.net (4.69.137.22) 29.461 ms 29.437 ms 11 ae-24-70.car4.LosAngeles1.Level3.net (4.69.144.70) 29.684 ms ae-44-90.car4.LosAngeles1.Level3.net (4.69.144.198) 29.562 ms ae-14-60.car4.LosAngeles1.Level3.net (4.69.144.6) 29.680 ms 12 ve202.lax.myspace.com (4.71.128.10) 29.351 ms 28.998 ms 29.203 ms 13 vl342.cs2.lax1.myspace.com (204.16.35.137) 29.431 ms 29.540 ms 29.638 ms 14 vl3552.cs2.els2.myspace.com (216.178.35.77) 29.970 ms 29.717 ms 29.726 ms 15 * * * 16 * * * 17 * * * 18 * * * 19 * * *
wkeen@tnwx-nms-3:~$ wget www.myspace.com --2011-07-12 06:45:32-- http://www.myspace.com/ Resolving www.myspace.com... 63.135.80.46 Connecting to www.myspace.com|63.135.80.46|:80... connected. HTTP request sent, awaiting response... 302 Found Location: http://www.google.com [following] --2011-07-12 06:45:32-- http://www.google.com/ Resolving www.google.com... 72.14.213.106, 72.14.213.147, 72.14.213.99, ... Connecting to www.google.com|72.14.213.106|:80... connected. HTTP request sent, awaiting response... 200 OK Length: unspecified [text/html] Saving to: `index.html.5'
[ <=> ] 9,908 --.-K/s in 0.009s
2011-07-12 06:45:32 (1.01 MB/s) - `index.html.5' saved [9908]
wkeen@tnwx-nms-3:~$
<walter.keen@rainierconnect.net> wrote:
My apologies all, I meant to say myspace contact
You're more likely to get a response if you give some indication of what the issue is; for example, saying "I'm looking for a MySpace contact because there is an attack coming from their servers that appears to indicate they may have been compromised" will likely get you a faster reaction from the security people. Or, if it's a network issue, saying "I'm looking for a MySpace network contact because it appears they are announcing the following blocks which really belong to me, which is causing reachability issues" will more likely get you a reaction from an appropriate network person.
Without an indication of the nature of the problem, I think you'll find most people on the list tend to ignore generic requests like this.
Thanks!
Matt