2 Jan
2014
2 Jan
'14
12:15 p.m.
Justin Wilson <lists@mtin.net> writes:
The biggest problem with Mikrotik is you just can¹t call them up for support on buggy code. In a critical network this can be a major problem.
I've contacted them (via email) and the experience seems to be exactly the same as dealing with first level TAC at the big guys: the guy you contact doesn't care much about your problem once he realizes that it's a legitimate issue with their stuff and not simply a case of pilot error for which he can refer you to the documentation, and eventually you give up and develop a workaround, such as it is. -r