-------- Valdis.Kletnieks@vt.edu wrote:-------------- On Fri, 15 Jun 2007 13:42:04 PDT, Scott Weeks said:
No I've never heard of that except, possibly, from non-clued phone monkeys. It's easy to get past them to more clued folks, though...
Maybe it's easy for you. It's usually a bit harder for a Joe Sixpack who has a Mac or Linux box, but doesn't have the industry connections we do. --------------------------------------------------- If Joe Sixpack has a Mac, calls his ISP for help, is told the ISP only supports Micro$loth, asks for escalation and can't get that (or even doesn't ask for escalation) I would think Joe would move to another ISP. Thus my earlier statement that the ISP which does this we-support-Micro$loth-only crazyness is doomed to failure. scott