In the early hours of the morning around 2-3am my modem got hit with a configuration update that caused a DHCP release that wasn't renewed for about two hours, after rollback the connection was fine for 3 hours before this network wide outage.<div style="font-family:arial;font-size:14px;"><br /></div><div style="font-family:arial;font-size:14px;"><br /></div>Maybe a failed night time update was attempted again during office hours, I've heard daytime guys are still WFH and night shift is in building.<div style="font-family:arial;font-size:14px;"><br /></div><div style="font-family:arial;font-size:14px;"><br /></div>I expect we'll never get a real explanation. Rogers is notorious for withholding any type of helpful or technical information.<div style="font-family:arial;font-size:14px;"><br /></div><div style="font-family:arial;font-size:14px;"><br /></div>Sent from my inoperable Rogers Mobile via emergency eSIM.<div style="font-family:arial;font-size:14px;"><br /></div><div style="font-family:arial;font-size:14px;"><br /></div>Regards,<div style="font-family:arial;font-size:14px;"><br /></div>Andrew Paolucci<br>-------- Original Message --------<br>On Jul. 8, 2022, 1:48 p.m., Jay Hennigan < jay@west.net> wrote:<blockquote class="protonmail_quote"><br>On 7/8/22 07:44, Robert DeVita wrote:
> Does anyone have information on a widespread Rogers outage in Canada. I
> have customers with multiple sites down.

There's discussion on the Outages mailing list. Seems widespread,
affecting all services, mobile, voice, Internet. No cause or ETR posted
yet.

--
Jay Hennigan - jay@west.net
Network Engineering - CCIE #7880
503 897-8550 - WB6RDV
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