For the most part, I don't see that the level of service is much different if you sign up for a business class DSL line. You get an SLA, like a T1 The phone company (usually) gives you a 24 hour turnaround time on line repairs, like a T1 If the ISP itself is incompetent, or just doesn't care about their customers, or is too overwhelmed to manage their business, you can't knock the technology for that. /H ----- Original Message ----- From: "John Payne" <john@sackheads.org> To: "Hunter Pine" <hunter@compuhelp.com> Cc: <nanog@nanog.org> Sent: Monday, May 14, 2001 8:24 AM Subject: Re: People who purchase unproven technologies to support their Business, and whine about it. RE: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS
On Mon, May 14, 2001 at 07:46:32AM -0400, Hunter Pine wrote:
You are aware that a good percentage of the T1's you purchase nowadays
are
just a pair of bonded 768 dsl lines, right? The phone companies have been doing that for over 20 years to save on copper.
I don't think anyone is knocking dsl technology, just the expectation that you can run mission critical services with the level of service you get with dsl.
-- John Payne http://www.sackheads.org/jpayne/ john@sackheads.org http://www.sackheads.org/uce/ Fax: +44 870 0547954 To send me mail, use the address in the From: header