I agree. Perhaps the ISP goes a little above and beyond most, and will provide configuration assistance to the downstream if they have issues. Useful info they might want to see on the diagram could be your AS (duh), ASes downstream from you, are you multihomed, and with who, what prefixes and or communities would you want? Sure this info can be put in a text form, but a diagram can help the ISP understand what the customer is wanting to do, and can get a clue-level about the customer from such documentation. Chuck -----Original Message----- From: Jason Baugher [mailto:jason@thebaughers.com] Sent: Friday, September 28, 2012 5:59 PM To: nanog@nanog.org Subject: Re: RFC becomes Visio On 9/28/2012 1:08 PM, Joe Maimon wrote:
Just got told by a Lightpath person that in order to do BGP on a customer gig circuit to them they would need a visio diagram (of what I dont know).
Has anybody else seen this brain damage?
Joe
Regardless of all the other comments here making fun of the request, I can somewhat understand why they might do this. Some of the requests I have gotten from customers are so misguided and confusing that a simple diagram can go far to clear things up. I know it seems crazy to everyone here that can set up BGP peering in their sleep, but when you're getting a new request from someone who hasn't gotten an ASN yet, and has never heard of a routing registry? All they know is a consultant told them they needed to "do BGP" with their ISP? Jason