15 Mar
2007
15 Mar
'07
9:59 a.m.
On Wed, 2007-03-14 at 19:47 -0600, Todd Christell wrote:
Greetings,
Sorry if this is OT but we are having a discussion with our HR department. We are in the process of getting a 24 X 7 NOC in place and HR has a problem with calling them NOC Specialist. What is the generally accepted title?
If they manage end-devices, we title them System Support Technician (A-C) If they manage routers and firewalls, they are titled Network Systems Administrator, Network Systems Administrator Senior, and Lan/Wan Integrator. -- Daniel J McDonald, CCIE #2495, CISSP #78281, CNX Lan/Wan Integrator Austin Energy