On 1/21/2016 15:33, Kraig Beahn wrote:
"This carrier said that they don't provide this until the night of the cut." / "Is this a common SOP nowadays?" - Not in our experience.
On Thu, Jan 21, 2016 at 4:26 PM, c b <bz_siege_01@hotmail.com> wrote:
We have 4 full-peering providers between two data centers. Our accounting people did some shopping and found that there was a competitor who came in substantially lower this year and leadership decided to swap our most expensive circuit to the new carrier. (I don't know what etiquette is, so I won't name the carrier... but it's a well-known name) Anyways, we were preparing for the circuit cutover and asked for the BGP peering info up front like we normally do. This carrier said that they don't provide this until the night of the cut. Now, we've done this 5 or 6 times over the years with all of our other carriers and this is the first one to ever do this. We even escalated to our account manager and they still won't provide it. I know it's not a huge deal, but life is so much easier when you can prestage your cut and rollback commands. In fact, our internal Change Management process mandates peer review all proposed config changes and now we have to explain why some lines say TBD! Is this a common SOP nowadays? Anyone care to explain why they wouldn't just provide it ahead of time? Thanks in advance. CWB
I have not been following this thread closely, but I'll bet I klnow why the new vendor is cheaper. I have this theory that says accounting may not be the best place for technical OR engineering decision making (it destroyed the company I worked for for many years). My theory (see the scientific usage of the word) is that "cheapest" is rarely "best" in any dimension INCLUDING "total cost". -- sed quis custodiet ipsos custodes? (Juvenal)