On Wed, Feb 19, 2003 at 06:17:19PM +0000, Stephen J. Wilcox wrote:
I received a document with an attached "exhibit 1" in december listing my genuity service contract which was for "contracts to be assumed and assigned to purchaser"
.. some others have since come but i've not had the one you mention. perhaps its in the post?
from what i can see all genuity staff are either gone or assimilated, i think you would be best
a) opening a support ticket in the usual way b) try level3 customer service (i got this number before as a genuity cust 1-800-958-2945)
c) Take the legal matter to your telecom attorney and let them tell you your standing. These are complex legal issues that I wouldn't rely on the NOC number to get an answer. Level 3 Legal doesn't work for the customers. They work for Level 3. [ arguments of good customer service stipulated ] -M