A guy signs up to a mailing list. Years later he leaves the company. The boss says hey lets forward the mail to support so somebody can reply if something important is received. And here we are. man. 13. jan. 2020 08.37 skrev Mark Tinka <mark.tinka@seacom.mu>:
Been getting these too.
Looks like someone from shopee.sg signed their support e-mail address up on NANOG, and every time one posts to the list, you get this.
Mark.
On 10/Jan/20 20:17, Ross Tajvar wrote:
FYI, this is a new one for me
---------- Forwarded message --------- From: Shopee SG Support <support@shopee.sg> Date: Fri, Jan 10, 2020, 12:10 PM Subject: [Request Received] Re: De-bogonising 2a10::/12 To: ross@tajvar.io <ross@tajvar.io>
Hi Ross Tajvar,
Thank you for contacting Shopee!
Your request has been received and is being reviewed by our Customer Service Representative.Your reference case# is 43565028.
Kindly allow us up to 1 Working Day(s) to revert back to you. If your concern is urgent, please contact us via Live Chat or call us at our customer service hotline +65 6206 6610.
For any concerns in regards to your order purchases, do provide us the Order ID that you may retrieve as below;
"Me" Tab > My Purchases > Click on the order > Scroll down in the order details to find Order ID
If you are having issues to log in to your account, please provide below details;
- Current phone number linked to your Shopee account
- Email address
- Shopee Username
While waiting for our response, you can also find useful information at out help center at: https://help.shopee.sg
For shipment tracking, you may check the links of our logistic partners below:
1) https://www.ninjavan.co/en-sg/tracking
2) https://www.speedpost.com.sg/track-and-trace
Operation Hours (Closed during Public Holidays):
Live Chat Support (Shopee App Help Centre) : Monday - Sunday (9:00 AM to 10:00 PM)
Call Hotline: +65 6206 6610, Monday - Friday (9:00 AM to 6:00 PM)
Thank you for your patience and have a great day.
Best Regards,
Shopee Customer Service
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