On Thu, Aug 16, 2012 at 6:16 AM, groupstudytac groupstudytac <groupstudytac@gmail.com> wrote:
I get copyright notices from companies like Irdeto , saying that one of my customers IP is downloading unauthorized material using bittorent. I also have processes in place to handle such notices .
Can anyone share how he handles such notices in his ISP environment , i am ready to adapt some valid steps to improve the existing process.
Or should i just ignore such messages ?
If you're in the U.S., the process for handling these notices is prescribed by law, specifically the Digital Millennium Copyright Act (search: DMCA takedown notice). It details what the infringement notice must include in order to be actionable and what steps the ISP must take on receipt of an actionable notice. It also prescribes procedures for the alleged infringer to object and for the ISP to restore the material following an objection. Follow the procedures described in the law to retain your immunity as an ISP. Consult a local lawyer if you don't find them sufficiently obvious. Regards, Bill Herrin -- William D. Herrin ................ herrin@dirtside.com bill@herrin.us 3005 Crane Dr. ...................... Web: <http://bill.herrin.us/> Falls Church, VA 22042-3004