At 02:41 PM 7/1/97 -0500, Doug McIntyre wrote:
On Tue, 1 Jul 1997, Nathan Stratton wrote:
I am happy with [the GRF] we have 14 in our network right now. Yes they have some small problems, but Ascend GRF tech support is the best I have seen. We have some new Cisco stuff on the way, and in a few weeks will know if we are going to ditch GRF and with with Cisco. So far we are still 100% cisco free, but that may change in a few weeks.
Maybe they should send some of those tech support people over to work on the Ascend Max code. 9 weeks now of having a totally reproducable routing loss bug into them, and they won't even bother returning email or call-backs to me anymore. The previous code revisions made the boxes reboot at random times. We picked the lesser of two evils..
GRF tech support is the *same* group of people as those you refer to here. ....I've asked someone to look into your reported troubles and get back to you/me on why there has been no further contact. Kevin