RE: Comcast contact for the East Coast

Could someone from Comcast please contact us (netops@citrixonline.com).

Customers behind Comcast on the east coast cannot get to our 216.219.126.0 prefix in Santa Barbara, CA. Comcast's peering with Cox on ashbbbrj02-ae0.0.r2.as.cox.net may be to blame.

COX has created ticket HD0000015981407 for this issue. A show route shows us that traffic destined for target IP 216.219.126.0 is going from ASHBBBRJ02 to ASHBBBRJ01, and then directly to the Equinix Public Peering Switch in Ashburn, and then stopping. I will be contacting Equinix shortly to continue troubleshooting. -J. Andrew Parris NOC Engineer Data Network Operations Center Cox Communications (AS 22773) 1-888-326-9266, Opt. 1 <mailto:andrew.parris@cox.com> AIM: coxnocandpa