Mike, In my experience you're not alone, just in a really tiny group. As I said I have direct eyeballs on ~500k devices and the ability to see another 10 million anytime I want and the percentage of people who cap their upstream in both of those sample groups for more than 15 minutes (over the last 3 years) is about 0.2%. Interestingly if a customer does it once they have about a 70% chance of doing it regularly. Scott Helms Vice President of Technology ZCorum (678) 507-5000 -------------------------------- http://twitter.com/kscotthelms -------------------------------- On Fri, May 16, 2014 at 3:46 PM, Michael Thomas <mike@mtcc.com> wrote:
Scott Helms wrote:
Michael,
No, its not too much to ask and any end user who has that kind of requirement can order a business service to get symmetrical service but the reality is that symmetrical service costs more and the vast majority of customers don't use the upstream capacity they have today. I have personal insight into about half a million devices and the percentage of people who bump up against their upstream rate is less than 0.2%. I have the ability to get data on another 10 million and the last time I checked their rates were similar.
I've just been on the losing end of yet another piece of why crappy upstream bandwidth sucks: Mavericks seems to have decided that my other half's imovie library really, really ought to be uploaded to iCloud (without asking, ftw).
I can and should be pissed at Apple for doing such a wrongheaded thing, but the fact is that my upstream bandwidth was saturated for hours and days and it was extremely difficult to figure out why. I doubt I'm alone.
Better upstream bandwidth would have at least made the pain period shorter.
Mike