Sam, may I share this with our Amazon contacts? Anne Anne P. Mitchell, Attorney at Law CEO/President, SuretyMail Email Reputation Certification and Inbox Delivery Assistance http://www.SuretyMail.com/ http://www.SuretyMail.eu/ Attorney at Law / Legislative Consultant GDPR Compliance Consultant Author: Section 6 of the CAN-SPAM Act of 2003 (the Federal anti-spam law) Author: The Email Deliverability Handbook Legal Counsel: The CyberGreen Institute Legal Counsel: The Earth Law Center
Hey all,
Having a hard time finding someone within Amazon to understand geolocation problems. We have lots of customers that started getting the amazon prime video message about not being able to watch because of geolocation / vpn restrictions.
We are a wisp. We run BGP with our own netblocks and upstream netblocks. We have at least 15 customers that have reported this problem - many of which opened tickets directly with amazon but they have no clue. My guess is its related to entire netblocks.
MaxMind shows the correct info and always has.
Can someone point me to a contact at Amazon that can help?
Thx, Sam