This last comment made me laugh out loud….
Our sales rep has been great, but unfortunately, for him, every time he calls and I ask if Cogent is going to get me IPv6 transit to Google, he has to say no, and then I tell him I can’t purchase any more circuits.
From: NANOG <nanog-bounces@nanog.org> On Behalf Of David Hubbard Sent: Monday, September 16, 2019 11:36 AM To: noc@as37662.com noc@as37662.com <noc@as37662.com>; nanog@nanog.org Subject: Re: Cogent sales reps who actually respond Our sales rep has been great, but unfortunately, for him, every time he calls and I ask if Cogent is going to get me IPv6 transit to Google, he has to say no, and then I tell him I can’t purchase any more circuits. From: NANOG <nanog-bounces@nanog.org<mailto:nanog-bounces@nanog.org>> on behalf of Owen DeLong <owen@delong.com<mailto:owen@delong.com>> Date: Monday, September 16, 2019 at 9:20 AM To: "noc@as37662.com noc@as37662.com<mailto:noc@as37662.com%20noc@as37662.com>" <noc@as37662.com<mailto:noc@as37662.com>> Cc: "nanog@nanog.org<mailto:nanog@nanog.org>" <nanog@nanog.org<mailto:nanog@nanog.org>> Subject: Re: Cogent sales reps who actually respond Given their practice of harvesting whois updates in order to spam newly acquired AS contacts, any time it is my decision, Cogent is ineligible as a vendor. I’ve had no trouble getting their reps to respond when the decision has come from above, but I prefer to avoid doing business with them. Owen On Sep 15, 2019, at 13:13 , noc@as37662.com<mailto:noc@as37662.com> noc@as37662.com<mailto:noc@as37662.com> <noc@as37662.com<mailto:noc@as37662.com>> wrote: Hi fellow network operators, Do any orgs here have experience with a good Cogent rep? The rep we got via Cogent's website is unresponsive to even basic questions. It feels like we are dealing with a bot and copy-pasted replies. Thanks Ruldu ________________________________ CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error please notify the sender immediately by replying to this e-mail. You must destroy the original transmission and its attachments without reading or saving in any manner. Thank you.