Well, if email works, thats always a good alternative. Otherwise, for larger shops, there are usually multiple numbers (especially if there are daat centers strewn across the country/world.) They may not always get to the right department but can be used at least to report problems in contacting directly etc. And depending on where you are, you can always drive down and pound on the door until someone answers. :-) (I've done this before...)
UUNET operations is having telephone problems. UUNET's web page says more information will be provided when it is available.
What is the traditional backup plan providers use when their phone systems have problems?
---------------------------------------------------------------------- Wayne Bouchard [Immagine Your ] web@typo.org [Company Name Here] Network Engineer http://www.typo.org/~web/resume.html ----------------------------------------------------------------------