On Wed, 12 Jan 2011, Jeroen van Aart wrote:
What is considered normal with regards to access to your co-located server(s)? Especially when you're just co-locating one or a few servers.
For less than 1 rack, or specialty racks with lockable sections (1/2 or 1/3 or 1/4 racks with their own doors), I'd consider any physical access to simply be a plus. I wouldn't expect any at all. You're not paying for enough space to justify the costs involved in 24x7 independant access, and the risks to other customers gear. When you get a full rack+, or cage+, I'd expect unfettered 24x7 access since your gear should be seperated and secured from other folks gear. Some specialty providers would be exceptions, of course (ie, I used to colo gear inside tv stations, satellite downlink stations, etc). Telecom colo (switch and network gear in a dedicated but shared space for providers providing service) would be an exception, of course. -- david raistrick http://www.netmeister.org/news/learn2quote.html drais@icantclick.org http://www.expita.com/nomime.html