According to a recent salary survey telephone companies have some of the lowest paid information security professionals in comparison with other technology corporations, federal government, or financial companies. When the US Transportation Security Administration (aka, the agency in charge of airport screeners) is paying their computer security people more than telephone companies, its hard for phone companies to attact top security talent. Customers need to let companies know that security and responsiveness affects their purchasing decisions. I think some companies are getting the message. But in today's market, with tight budgets and layoffs, security is often viewed as overhead. A lot of providers are lucky if they have one network engineer who does security stuff in her spare time. Full-fledge security departments are rare. On Mon, 25 Mar 2002, Eric Whitehill wrote:
UUNet, by far is the best. I've had mixed results with Sprint. A couple of years ago I had to deal with Hurricane Electric and the tech was really good about it - he added in the ACL I needed right over the phone.
Also, I know of a couple providers in the upper midwest that are pretty good at working with DOS stuff. Email me off list if you are interested.