PSI woes

Is anyone else having routing problems with PSI? On the left coast, we peer with PSI. We buy transit from MCI. PSI recently (about a month ago) installed a broken localpref to prefer their private MCI connection. It doesn't matter what we advertise to MCI (double-hop, origin incomplete), PSI still uses their private MCI peering - which of course is full during the day, so PSI customers get packet loss. Naturally, the problem does not exist on the right coast :-) I've called the NOC about 20 times now, trying to get it resolved. I've been promised, multiple times, that it would be fixed, only to get told today that "it's a policy issue". What? :-( Anyone else having trouble? -- Dave Rand dlr@bungi.com http://www.bungi.com