2 Sep
2016
2 Sep
'16
2:41 a.m.
On Thu, Sep 01, 2016 at 11:07:33PM -0600, Manuel MarĂn wrote:
We are currently using RT for tracking tasks related to network operations like BGP configuration change requests, circuit/ports activation, support tickets, etc, but when trying to track multiple activities that involve multiple departments, the RT (Request Tracker) system does not provide all the tools as a project/tasks management system. I was wondering if you can share what you use for tracking network related projects and activities.
RT and a couple of custom fields always worked fine for me and my org. - Matt